A: 3D printing involves layering materials to create a physical object from a digital model. Our printers follow precise instructions, adding one layer at a time until the entire object is formed.

A: Absolutely! We welcome custom designs. You can upload your 3D model, and our team will review it for compatibility and provide a quote for the printing service.

A: We accept STL, OBJ, 3MF and other standard 3D file formats. Ensure your model is saved in a format compatible with our printers for optimal results.

A: Printing times vary based on the complexity and size of the model. Generally, small objects take a few hours, while larger and intricate designs may take longer.

A: We offer a range of materials, including PLA, ABS, PETG, and more. Each material has unique properties, and our experts can guide you in choosing the right one for your project.

A: Certainly! Our skilled designers can assist in creating or modifying 3D models according to your specifications. Contact our design services team for personalized assistance.

A: Yes, we offer international shipping. Shipping fees vary based on the destination, and you can view the estimated costs during the checkout process.

A: Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status and location of your package.

A: Contact our customer support with photos of the damage within 7 days of receiving your order. We’ll assess the issue and provide a suitable solution, whether it’s a replacement or refund.

A: Certainly! Visit our website, submit a description of your project, and our team will review it and provide you with a personalized quote based on your requirements.